Privacy Policy

MODERN BEAUTY SALON SINGAPORE (“Modern Beauty”, “we”, “us” or “our”) is committed to protecting your privacy. This Privacy Policy applies to the site modernbeautysalon.com.sg (the “Site”) and governs data collection, processing and usage in compliance with the Personal Data Protection Act 2012 (No. 26 of 2012) of Singapore (“PDPA”). You agree that your use of the Site signifies your assent to this privacy policy. Capitalised terms that are not defined in this Privacy Policy have the meaning given to them in our Terms of Service.

Information Collected

本公司收集及持有 閣下之個人資料,例如:姓名、地址、身份證號碼、電話號碼、賬戶號碼、有關閣下使用本公司服務和賬單的資料及本公司提供服務所需的其他資料。本公司收集及持有 閣下的個人資料,僅用於目的包括:處理 閣下的會員申請及登記、驗證 閣下為本公司的客戶或會員的身分及/或 閣下參加本公司的活動和節目的資格、管理 閣下的會員賬戶、回答 閣下的查詢、向 閣下發送本公司的活動消息。
若未能提供有關資料,本公司可能無法向閣下提供服務。

2. Direct marketing

The personal data that you supply (including, without limited to, your name, membership number, contact details and other information in your profile) may be used by us for sending you marketing materials about our brand, information and promotions regarding our products and services but your consent (or your indication of no objection) shall be obtained if you become our customers after 1 April 2013 before we can do so. We will continue to send marketing materials to all of you who were our customers before 1 April 2013 as usual, in accordance with the Personal Data (Privacy) Ordinance. If you do not wish to receive our marketing materials, please send an email stating this to eshop@modernbeautysalon.com.sg or contact one of our customer representatives at 6273 3600 or mail us at 600 Lorong 4 Toa Payoh #02-01 600@Toa Payoh Singapore 319515 (attention to Customer Services Department). Moreover, any email we send you will contain an easy automated unsubscribe link so that you can opt-out of that subscription. Simply follow the indications in the email.

3. Security and Correction of Personal Data

「曲奇」檔案是一個當你進入本公司網頁及移動應用程式時存儲於你的電腦(或其他電子裝置)的小型文字檔。我們在本網頁使用「曲奇」檔案,以便:

  • 在你瀏覽本網頁及移動應用程式時辨認你的身分;
  • 取得有關你喜好的資料、查閱及瀏覽行為、網上活動及互聯網的使用情況;
  • 進行研究及統計分析,協助我們改善我們的服務,更了解訪客及訪客的要求及興趣;
  • 提供切合你個人興趣的廣告,更有效地進行我們、業務夥伴及廣告商的促銷及廣告計劃;
  • 使你的網上活動更有效率,體驗更佳;
  • 使安全措施更嚴密。


我們使用「曲奇」檔案取得的資料可能不含你的個人資料。儘管我們可能取得你的電腦或其他電子設備的資料(如IP地址、瀏覽器設定、瀏覽紀錄及/或其他互聯網紀錄資料),但未必可以識別你的身分。由於非個人資料與個人資料混雜,就私隱政策而言,我們視有關資料為個人資料。在若干情況下,我們可以收集你的個人資料,但必須經你填妥網上表格自願提供,或於你在我們的網頁及移動應用程式購買貨品或使用我們的服務時收集。

假如你不允許「曲奇」檔案的使用,可在互聯網瀏覽器及電子裝置上作出調整。如你停用「曲奇」檔案,即表明你知道可能無法使用我們網頁及移動應用程式的某些功能。

4. Security and Correction of Personal Data

We have installed security systems to ensure your personal data are not subject to unauthorised access. You have the right to check, in accordance with the requirements as stated in the Ordinance whether we hold data about you and to have access to those data. You may request to correct or update the data if they are inaccurate. Your such request should be in writing with your original signature and delivered by hand to 600 Lorong 4 Toa Payoh #02-01 600@Toa Payoh Singapore 319515. It will take approximately 14 working days to process such data access or correction request. A reasonable fee may be charged for processing of such data access or correction request.

5. Disclosure

Your personal data will solely be handled by our staff but may be transferred to and used by other personnel who or company which provides services or advice to us in connection with our operations. Except as stated above and/or unless we are required by law to make disclosure, your personal data will be kept confidential and will not be disclosed to any other person without your consent.

6. Changes to this Statement

Modern Beauty Salon Privacy Policy Statement may be updated from time to time.

modern beauty salon 现代美容中心

Modern beauty salon 现代美容中心

Modern Beauty Salon offers a wide range of treatments by our well-trained beauty therapists. Our beauty consultants review customers' usage regularly and recommend suitable treatments to our customers. We also customize specific treatments according to the needs of our VIP customers. Our senior management closely monitors the latest trends of beauty industry and acquires state-of-the-art beauty machines in order to maintain a pipeline of new treatments.

Delivery

MODERN BEAUTY SALON SINGAPORE (“Modern Beauty”, “we”, “us” or “our”) is committed to protecting your privacy. This Privacy Policy applies to the site modernbeautysalon.com.sg (the “Site”) and governs data collection, processing and usage in compliance with the Personal Data Protection Act 2012 (No. 26 of 2012) of Singapore (“PDPA”). You agree that your use of the Site signifies your assent to this privacy policy. Capitalised terms that are not defined in this Privacy Policy have the meaning given to them in our Terms of Service.

What is the Payment Term?

Customers can choose to settle by credit card (including VISA, MASTER via Paypal)

Payment on account of Paypal :

Paypal offers a payment channel for transferring money on email basis. Anyone with a Paypal account is able to transfer money via email by credit card or directly from bank account. Using Paypal for your online settlement, customers must have your Paypal account in advance. Please visit Paypal official website for details. *Products and deliveries are charged at Singapore Dollar.

*產品及運送以港幣計算。

What are the Shipping Fees?

Shipping fee at S$5 upon any purchase below S$200. Free basic shipping will be provided for all order sizes of S$200.00 or above. Delivery will be made within 3-5 working days. Please note: We only provide delivery service within mainland Singapore.

 

香港 HK$40.00,按每件包裹計算
訂單總值 HK$500或以上將獲免費送貨服務,約3-5個工作天
請注意:我們只提供香港境內送貨服務,但離島地區不提供送貨服務。

What is the Delivery Time required?

The forwarder that we recommended strives to provide quick and efficient delivery service to customers but delivery time may vary because of country of delivery, shipping method selected, customs issues, logistic arrangements, weather and seasonal holiday (i.e. Christmas, Chinese New Year, Easter). The forwarder that we recommended has no control over and will not be responsible for any delay. For more details, please kindly visit "Customs & Tax" and "Shipping & Delivery". If payment of an order received by us can be verified before 4 pm on a business day, the shipment will be made by the forwarder within the next two business days for Standard Shipping. Please note that ModernƐshop business hours are from Monday to Friday, 9am-6pm (Singapore Time (Greenwich Mean Time + 8 hours), excluding public holidays).

Shipping notification

We will send a Shipping Notification email to you after we have dispatched your order. The email contains the details of your shipment. If you want the tracking number, please click "my account > order history > details > Tracking ID".

If you do not receive the dispatch notification email, your email service provider or email software may have blocked our emails.

 

What should I do if I want to return or change ordered products?

ModernƐshop provides customers with "7-day stocks guaranteed warranty" (from the date of receipt), customer can contact us within 7 days after receiving the product if he/she found problems about the products and needed to be returned or changed.
Customer need to apply return or change of products through email within 7 days from the date of receipt.
All customers including local or overseas customers need to pay all relevant delivery costs if the products are needed to be returned or changed.
Gifts or premiums needed to be returned together with products when returned or changed.
On-sale products, redemption products and gifts or premiums cannot be changed or returned.
"7-day stock guaranteed warranty" is only applicable for internet purchase. Any purchases from MODERN BEAUTY SALON are not accepted to be returned or changed.
All purchases from ModernƐshop cannot be returned or changed at MODERN BEAUTY SALON.
If customers do not apply for changes or returns of products within 7 days (from the date of receipt), it means the transaction deal is closed, ModernƐshop will not have any legal responsibilities and will not arrange any stock changes or returns of products afterwards.
If customers received wrong products or quantity different from ordered, he/she can notify us through email within 7 days (from the date of receipt), our customer service representative will audit your order details. If proven to be our mistakes, we will arrange to change products ordered without any charges, any additional delivery charges or costs will be paid by us.
We will not accept change or return of any products which have been used or the packing of which has been damaged.
ModernƐshop particularly serves customers who are experienced and familiar with our products. We assume customers know about the scents of fragrances or colors of cosmetics purchased. The photos on web are for reference only, the standard size and color of products should follow products sold in MODERN BEAUTY SALON. ModernƐshop reserves all rights of final conclusions for any disputes or disagreements.
如任何爭議,ModernƐshop保留最終決定權不得議異。

Will "Cash On Delivery" be accepted on ModernƐshop?

All payment methods need customers to pay first before delivery, no "Cash On Delivery" is allowed.

Non-returnable items

Our apology, but we DO NOT ACCEPT returns of certain products, including:

  • Any product that has been opened or used (e.g. Plastic wraps or box being taken out).
  • Any product that is not in its original condition, damaged, or missing parts.
  • Any product that is not in its original condition, damaged, or missing parts.
  • Any free gift product and samples.
  • Any product that is purchased at MODERN BEAUTY SALON.
  • ModernƐshop holds absolute discretion in case of dispute.

Return procedures

You can pack and send your return to us in just a few simple steps:
Click Contact us and select "Online order > Return & Exchange" from the enquiry type.
Provide us with your Order Number. Indicate returned products and the reason for your return in the input box area.
Pack the returned products along with our acknowledgement email securely in a box that we can expedite your request.
Send the returning items by mail to: 600 Lorong 4 Toa Payoh #02-01 600@Toa Payoh Singapore 319515
All return shipping fee must be prepaid. We cannot accept COD returns.

Please note that before providing a refund for any returned product we will first verify its condition. All non-returnable items will neither receive refund nor return to you.

lease note that before providing a refund for any returned product we will first verify its condition. All non-returnable items will neither receive refund nor return to you.
We regret that we do not refund original shipping and handling fees with the return. We can only refund the total value of products. And if your order was placed with a promotion code or free gift, you must return them together in order to have the refund. Otherwise, original price of the product will be deducted from the refund.

 

Refund timeline

Refund will be issued to the same account holder and in the same form of payment originally used for purchase.
Refund by Refund timeline
Credit card (except UPOP) 4 to 6 weeks
PayPal 2 to 3 weeks
Cash refund is not available at present.
Cash refund is not available at present.